It would not be enough to say that TILCO Vanguard is my most preferred vendor, because doing so would omit information that others should know about Jon and his team.
I’ve had the pleasure of working with TILCO Vanguard for the past four (4) years, and unlike that of many vendors, their service has actually improved over time. I am continually impressed with their responsiveness, ability to create solutions, and overall care for our properties. I regularly feel as if I’m their only client.
Jon knows the business, and he himself is a commercial property owner. I am confident that the service he provides for me are no less that those he provides for himself.
Below is a short excerpt from an email exchange that Jon and I had just last month, after I thanked him for noticing an issue and correcting it at no charge:
“We love surprising clients that respect what we do enough to allow us to do our job (you’d be surprised how many don’t allow us to do what we know how to do best.)”
My advice to other property managers: Hire TILCO Vanguard, and let them do what they know how to do best.Lauren Centioli / ACHILLO LLC Property Manager
…Your product has held up very well in the past six months. When I was on site recently, all domes were intact and there was no sign of the color fading. Your product still looks like it was installed yesterday…Robert Pottorff / ADaPT Engineering, Inc.
…In the past four years we have had virtually zero maintenance to these ramps: no additional painting, no additional replacement. Plus, they look as new today as the day they were installed. You have an excellent product that stands up to the elements of time, weather and traffic. It is well worth the expense to have a maintenance free product that also conforms to the ADA guidelines.Pamela K. Gasaway / RPA Property Manage
…We couldn’t be happier with the service your company has provided for us. We have a very demanding customer and you always pull through for us on short notice….Mark Bayless / Johnson Controls
…The city and I were very pleased with the finished product. It is both functional and aesthetically pleasing…Your product has passed the test of time in both of these well-traveled, weather beaten areas…Robert Pottorff / ADaPT Engineering
…We have always appreciated their prompt quotes and ability to get right on our projects without hassle and the need for extra supervision. They know their business well and always conduct themselves in a professional and courteous manner. I would recommend them for any project.Doug Bratz President / Universal Land Construction
…incredible to work with, and yes, the driveway looks amazing. Thank you. When we first met, you told me your price would probably never be the lowest because Tilco strives for quality. That really resonated with me and you have delivered every step of the way. I truly respect a man that says what he means and does what he says. You are good people! Thanks for all the awesome work. I really am appreciative!!!Eric F. Kennedy / Rex Land Company
I’ve hired TILCO Vanguard several times for sealcoat and striping work at our commercial warehouse projects. I’ve been particularly impressed with their communications with our tenants. Because sealcoating necessarily disrupts a facility, it is critical to have a service provider who understands that and works with the owner and tenant to minimize that disruption. TILCO Vanguard stands completely behind their work. I once called out a sealcoat issue and they resealed the entire lot! They have a deep commitment to the industry and they are more knowledgeable than anyone I’ve met in this field.Shannon Underwood / Underwood Gartland Properties