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Our warranties are very simple, straight forward: At the end of your warranty period (1 to 2 years depending on traffic volumes), if you’re not satisfied with any area of our work, we’ll re-do the area in question within a reasonable time frame (typically 30-60 days, weather permitting).

What does that mean?

Exactly what it says. No fancy words. No legal terms. We assume you’ve had this kind of work done before, so you know how long it’s supposed to last.

Ours will always last longer than you expected.

With any product we sell.

If TILCO Vanguard did the installation, repair or upgrade, our work will last longer than you’ve ever experienced before, and if we fall short of your expectations, we’ll come make it right and then some.

Nice and simple.

We want your business tomorrow. Not just today.

Our Customers Say It Best

“Thanks Jon for your snow reports. Because of your report I put the plow on the truck Monday night. We got an inch starting at 6:30 AM to 7:30 AM. After using the plow on Fortuna hill for an hour the snow started melting as it warmed. Your heads up definitely helped the campus prepare for this event. If I had relied on AccuWeather I would not have been prepared.”

Richard Thuringer, Covenant Living, Mercer Island

“…I’ve had the pleasure of working with TILCO Vanguard for the past four (4) years, and unlike that of many vendors, their service has actually improved over time. I am continually impressed with their responsiveness, ability to create solutions, and overall care for our properties. I regularly feel as if I’m their only client…My advice to other property managers:  Hire TILCO Vanguard, and let them do what they know how to do best.”

Lauren Centioli , Rainier Management

“…Your product has held up very well in the past six months. When I was on site recently, all domes were intact and there was no sign of the color fading. Your product still looks like it was installed yesterday…”

Robert Pottorff, ADaPT Engineering, Inc.